Open Arms Care – Memphis

5120 Yale Road
Memphis, TN 38134
Phone: 901-371-9774
Fax: 901-371-0572

Top Work Places 2016

twp_memphis_portrait_2016_awOpen Arms Care (OAC)  has been awarded a 2016 Top Workplaces honor by The Commercial Appeal. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of workplace culture were measured, including Alignment, Execution, and Connection, just to name a few.

“The Top Workplaces award is not a popularity contest. And oftentimes, people assume it’s all about fancy perks and benefits.” says Doug Claffey, CEO of WorkplaceDynamics. “But to be a Top Workplace, organizations must meet our strict standards for organizational health. And who better to ask about work life than the people who live the culture every day—the employees. Time and time again, our research has proven that what’s most important to them is a strong belief in where the organization is headed, how it’s going to get there, and the feeling that everyone is in it together.

Open Arms Care has been  supporting individuals with intellectual and developmental disabilities  in the city of Memphis for over 26 years. “Employees are key to the client’s success. Without their hard work and dedication, we would not be able to continue to provide the best care to the clients that we serve.” says Vicki Cox, the Executive Director of OAC -Memphis Operations.

Top Work Places 2014

MEM 2014 Top Workplace logo

For the second year, we are honored to be named in the Top 50 Best places to work in Memphis.

2014 MEM Top Work Place group photo 300x1932014 MEM Top Work Place Vicki and Trophies

In addition, we are proud to announce we are the recipient of the Meaningfulness Award. It demonstrates our commitment to providing uncompromising services, and the value placed on the importance of supporting people with intellectual disabilities. Comments provided by our employees, “It’s a great feeling knowing you play such a meaningful role in the clients’ lives,” and, “It’s what I love to do. The clients give me life,” coupled with the mission of Open Arms Care helped make this powerful distinction possible.

Top Work Places 2013

Memphis Top Work Place 2013 001In 2013 the Memphis operations of Open Arms Care was recognized in the Top 50 Best places to work in Memphis.

We received a ranking of sixth in midsize companies. This recognition was awarded based on the independent survey of staff and community.

The Memphis city operations take pride in recognizing staff for the positive work they do each day. In addition to local staff incentives and recognition programs we also take pride in our Open Arms Care state wide award winners in the categories of Crystal Apple award, Excellence in Nursing award, and Positive Difference award.

We are proud to have a number of employees who have been on staff for more than 20 years, with 15% of our workforce with tenure of ten years or more.

[]-6881522094_4In addition to being a great place to work, Memphis Open Arms Care strives to help individuals with intellectual and developmental disabilities reach their maximum potential through life skills development, vocational services, recreational therapies and community integration. Our services include Community Outreach, Volunteering, Physical Management, an Art Program, and much more.

Creative Commons “Memphis, TN” by James Blucher is licensed under CC BY 3.0

A Rich History

Memphis was the first Open Arms Care location, opening in January, 1990. Since then we’ve grown into eight group homes located on four sites serving 64 clients, with a Support Office and Day Services Program located in the Raleigh/Bartlett neighborhood of the River City.

We’re proud to be in the heart of Memphis, Tennessee. The Greater Memphis area includes Arkansas to the immediate west of the city and Mississippi just south of the city limits. The tri-state location provides for a unique and diverse population.


The city of Memphis is certainly rich in culture and history. We are fortunate to have a world recognized public zoo and the Memphis Brooks Museum of Art is located in Midtown Memphis. We have many public parks that include Overton Park, Memphis Botanic Garden, Audubon Park, and the outdoor amphitheaters at Levitt Shell and Mud Island.

The vast array of museums, libraries and galleries throughout the city include, National Civil Rights Museum, Withers Collection Museum Gallery, Tennessee Genealogical Library, and the Underground Railroad Museum.

Creative Commons “Pine Trees” by
V Hines is licensed under CC BY 3.0


Let’s not forget, we are the Home of the Blues. And the King of Blues is legendary Blues guitarist BB King. We are home to The King of Rock and Roll, Elvis Presley, and the Three Kings, and many more musicians who received their start on Historic Beale Street in downtown Memphis. We are proud to be the birthplace of many world famous musicians and entertainers throughout history, like one more king, Jerry the King Lawler, legendary wrestler.





Creative Commons “Summertime Blues” by
Izzy LeCours is licensed under CC BY 3.0

Our Clients

Memphis group home photo5

With many clients age 50 and over, we are home to the most senior clients served by an ICF/MR in West Tennessee.

Some of our clients participate in volunteer services or paid jobs within the community. For example, we are proud to partner with the Metropolitan Inter-Faith Association (MIFA) Meals Program where our clients, accompanied by staff members, deliver meals to elderly and home bound citizens throughout the city. Our clients have been recognized by the community for their outstanding service to others.

Our clients benefit tremendously from the outstanding family support they receive. Our client families visit regularly and participate in sponsored events throughout the entire year. A tremendous amount of gratitude goes out to our extended family. They continue to engage and support our mission, and for that we are humbled and honored.Memphis group home photo3Admissions

For information regarding residential admission, please contact Carol Fondren at 901-374-9774, Ext. 1007 or email her at

End the R Word Campaign

Memphis R word logoOur clients, their families and our staff mean everything to us. That’s why we thought it was important to launch the End the R Word Program. We are responsible for developing and promoting the End the R Word Campaign in the Memphis area.

The goal of the program is to raise awareness for and promote the dignified treatment of individuals with intellectual and developmental disabilities in the Greater Memphis Area.

The program was officially kicked off in March of 2011. The campaign and OAC were recognized by proclamation from the City of Memphis, signed by Mayor A.C. Wharton, Jr. The proclamation was presented in a ceremony to a client representative and OAC staff.

Take the pledge now!

  • I pledge and support the elimination of the derogatory use of the r-word from everyday speech and promote the acceptance and inclusion of people with intellectual disabilities.

Spread the word… End the R word…




Memphis group home photo7


Memphis group home photo1

Tammy Lytle, Program Services Director, leads a team of managers and assistant managers that provide direct support to our clients.

Memphis offers a variety of services including:

  • Community Involvement and Life Skills Development
  • Medical and Nursing Services
  • Occupational, Physical, and Speech Therapy and Dietary Services
  • Recreational and Social Opportunities
  • Vocational Training and Job Coaching
  • “Inspiration of Life” Art Program

We serve as a clinical site for several area higher education facilities in Memphis. We are a clinical rotation site for the Tennessee College of Applied Technology Practical Nursing program and a master level teaching site for the University of Memphis Education program.

Day Program

Memphis adaptive equipment keyboard


The Day Services Program is located at 5120 Yale Road, Memphis, TN, 38134. Telephone: 901-371-9774.

Curt Mallory is the Day Program Director and heads up an extensive training program providing job skills and coaching. He also oversees the various therapy services provided to clients based on their individual needs, which may include physical therapy or sensory therapy.



Flying Brushes new logo

Flying Brushes Art Program

Memphis art room wall 161

The Flying Brushes art program’s mission is to provide individuals with disabilities the tools to open the doors to self-expression. Artwork created by several clients is proudly displayed in government offices throughout Tennessee. Artists also have works on display, and for sale, in local shops and restaurant galleries around town. For instance, visit Stone Soup Cafe & Market for the great food, impeccable service and marvelous atmosphere. You’ll also see beautiful pieces of art displayed and for sale by Open Arms Care artists. You can also see their creations on our gallery.

The City of Memphis purchased artwork from our clients to display in the newly renovated Liberty Bowl Memorial Stadium. We proudly sponsor this program, giving 100% of the proceeds from the sale of the original artworks directly to the client artist.

Memphis Insp of Life Art wall 160
Contact Kimberly Ewerling, Quality Insurance Director, for more information at 901-371-9774, Ext. 1026 or email her at


<Click here> to find out more about our art program. Enjoy the creative artistry of Open Arms Care and find out how you can purchase your own original artwork.


Creative Commons “@ the art gallery” by
douceurs d’etre is licensed under CC BY 3.0

Make a Difference

Open Arms Care relies on the generosity of families, friends and our community; your support makes all the difference. Be a part of something special for those who are very special.

Thanks to your generous support, we can continue to expand the possibilities for those we serve.

“You guys do so much for so many special people. It is my HONOR to be a part of your organization.
God bless you all.”
  -Supporter, Bruce Edens

Major credit cards are accepted – Mastercard, American Express, VISA, Discover, and more!

Director Team

Memphis employees take pride in the work they do. We have many employees with 20 plus years of service and dedication to our mission.

Vicki 0773 cropped for websiteVicki Cox joined the Open Arms Care family in 1999 and currently serves as the Executive Director of Memphis Operations. Vicki received her Bachelor’s Degree in Public Administration from The University of Mississippi and Master of Public Health from The University of Tennessee.

Cox started her career in the Intellectual and Disabilities field as a Direct Support Professional in an Intermediate Care Facility in her home state of Mississippi. After several years working in the field, she joined the Knoxville city operations of Open Arms Care where in the span of ten years she served in a number of roles including Program Coordinator, Program Services Director and Day Services Director. Vicki’s love for Open Arms Care clients and dedication to helping those with intellectual and developmental disabilities led to her placement at the Memphis Operations in 2009 as the Executive Director.

Cox was appointed to the 2011 and 2012 Board of Examiners for the Tennessee Center for Performance Excellence (TNCPE).

Vicki is active in the Memphis community, often speaking and volunteering in activities for youth. She is also a half marathoner and an active member of the Memphis Runners Track Club.

Vicki Cox, Executive Director
Office: 901-371-9774 Ext. 1009
Mobile: 901-581-1694




As involved constituents of our community, we are members of the Bartlett and Memphis Chamber of Commerce, as well as active members in the Raleigh – Frayser Community Council.

Creative Commons by
Tim and Selena Middleton is licensed under CC BY 3.0

In giving back to our community, each school year our staff members collect and donate school supplies for a neighborhood school they adopt. Just as education is important to us, the health needs of our community also are a priority. We host an annual Employee Appreciation Health Fair for the community, our clients, and our staff members.

What would Memphis be without it’s world famous barbeque? The World Barbeque Competition is held in downtown Memphis each May. People come from all over the world to compete with the best of the best and to enjoy all of the events during Memphis in May!

We also enjoy participating in local events, especially our annual fundraiser, the Soul Serenade Music and Wine Event, which is held each fall to raise funds for the OAC Foundation. Find out more <here>, we know you’ll want to attend next year!In addition, each year we hold picnics and staff appreciation events throughout our community, as well as annual holiday parties with a large celebration event during the December Holiday Season. The Block Party for Peace, Step Up for Down’s Syndrome Walk, Autism Awareness; just some of the many walks our staff members participate in throughout the year.

Open Arms Care is not the only company that enjoys all Memphis has to offer. FedEx Express (formerly Federal Express), a global citizen, also calls Memphis home, as do the NBA Memphis Grizzlies and University of Memphis Tigers. We all have something in common, Memphis is home.

And we feel at home in Memphis.


We can all play an important role in helping to protect our environment. That’s why we participate in the FundingFactory. This program recycles ink jet cartridges, cell phones and other small electronic equipment. It also allows us to raise funds for the Open Arms Care Foundation which helps provide equipment and other items needed by our clients which are not covered under other funding programs. We are always looking for businesses to partner with us in this crucial endeavor. Find out how you can help by contacting Kimberly Ewerling at 901-374-9774 Ext. 1016 or email her at


Annual Jazz And Wine Event 


Join us for our Annual Jazz and Wine event. Each year we come together to enjoy a wonderful night of entertainment and friendship; all with a single goal in mind, to benefit the Memphis city operation clients.

This year the event will be held on Friday, August 5th, 2016. The event will take place from 6-9pm, at The Robinson Gallery located at 400 S. Front Street Memphis, TN. Tickets are $25.00 in advance and $35.00 at the door. Tables and group rates are available. The event will feature jazz saxophonist, Mark Baker, and performances by Bird Williams and Big Baby. Our Jazz and Wine Event is something that everyone can enjoy. The wine reception will promptly begin at 6pm until 6:45pm. During the reception, the guest will be able to enjoy wine and appetizers. The show will hosted by WUMR Radio Personality Tony Nichelson.

Tickets to our 5th Annual Jazz & Wine Event are available for purchase online

To receive update, please go and like the event page on Facebook at


<Click here> to find out
more how you or your organization can enjoy making a positive difference. Contact Angelika Taylor, PR/ Training Coordinator  at 901-371-9774, ext. 1016.








OAC Supports Education School Supply Give Away


On August July 30th, Open Arms Care will be holding our 4th Annual OAC SUPPORTS EDUCATION School Supply Give Away in the Raleigh Frayser Community. The event will take place at 1457 Greendale Ave, Memphis, TN 38127, at our Greendale Home. The supply give away will be held from 10:00am- 12:00pm.

We are seeking the support of local businesses, organization and community members in helping making this school supply give away a success. We are asking for financial contributions and/or school supply donations.

Our goal is to provide 300 students in the community with school supplies! This year we want to make sure that no children leaves empty handed.

Supplies can be dropped off Monday- Friday 8:00-4:30pm at our Main Office:  5120 Yale Rd Memphis, TN 38134


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twitter-icon-twitter-icon-7                                       Instagram  OACMemphis

Donate with Kroger Community Rewards

Kroger community rewards The Kroger Family of Stores is committed to bringing hope and help to local communities. Join them by supporting Open Arms Care through your purchases made at Kroger.

<Click here> to follow the enrollment link.

Select Create Account.

Under Account Settings you can fill out your information, and the last section is were you enroll in Community Rewards.

Click on the Enroll button, search for Open Arms Care and select. You will be asked to click on the Enroll button once more and your registration will be completed.

We deeply value your support, and the support of the Kroger Community Rewards Program.

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Donate with AmazonSmile – You Shop, They Donate


Open Arms Care Foundation

What is AmazonSmile?

AmazonSmile is a simple and automatic way for you to support Open Arms Care Foundation every time you shop, at no cost to you. When you shop at, you’ll find the exact same low prices, vast selection and convenient shopping experience as, with the added bonus that Amazon will donate a portion of the purchase price to Open Arms Care Foundation.

How do I shop at AmazonSmile?

To shop at AmazonSmile simply go to from the web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.

Which products on AmazonSmile are eligible for charitable donations?

Tens of millions of products on AmazonSmile are eligible for donations. You will see eligible products marked “Eligible for AmazonSmile donation” on their product detail pages. Recurring Subscribe-and-Save purchases and subscription renewals are not currently eligible.

Can I use my existing account on AmazonSmile?

Yes, you use the same account on and AmazonSmile. Your shopping cart, Wish List, wedding or baby registry, and other account settings are also the same.

How do I select a charitable organization to support when shopping on AmazonSmile?

On your first visit to AmazonSmile, you need to select Open Arms Care Foundation to receive donations from eligible purchases before you begin shopping. They will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.

How much of my purchase does Amazon donate?

The AmazonSmile Foundation will donate 0.5% of the purchase price from your eligible AmazonSmile purchases. The purchase price is the amount paid for the item minus any rebates and excluding shipping & handling, gift-wrapping fees, taxes, or service charges. From time to time, we may offer special, limited time promotions that increase the donation amount on one or more products or services or provide for additional donations to charitable organizations. Special terms and restrictions may apply. Please see the relevant promotion for complete details.

Can I receive a tax deduction for amounts donated from my purchases on AmazonSmile?

Donations are made by the AmazonSmile Foundation and are not tax deductible by you.


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