About Us

Open Arms Care (OAC) is a 501 (c)(3) non-profit agency, certified as an Intermediate Care Facility for persons with Intellectual Disabilities in the state of Tennessee with locations in Memphis, Nashville, Chattanooga and Knoxville.

As such, we receive state and federal oversight to assure quality, respect, and security are present in all services. The largest private Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/ID) in the state of Tennessee, providing care for one third of our state’s most medically fragile population since 1990. Additionally, OAC, is and has always been, in a constant quest to live up to our guiding Mission, Vision and Core Values.

Mission Statement

picSupporting people with intellectual and developmental disabilities to reach their maximum potential and lead dignified and meaningful lives.



Vision Statement

Knoxville Client Photo from family meeting 5 The vision of Open Arms Care is to be the recognized leader in providing innovative services for people with intellectual and developmental disabilities.

We are committed to performance excellence, fiscal integrity,
sustainability and growth.

We are committed to being a valued and trusted member of the
communities we serve.

We will make a positive difference.

Core Values


They are why we exist.


Our Employees are “Key” to our Clients’ success.
Our Employees are “Key” to OAC’s success.
Our Employees are “Key” to each other’s success.
Effective Communication is essential.
Team commitment and support is vital.


Our aim is to have a reputation for holding the highest standards in our field.
Our standards and ethics are high and we hold each other to them.
Honesty, Integrity, Mutual Respect and Self Respect are for the clients’ sake and for our own.
We will be professional in all of our relationships.


Our clients are where they are today because someone sought a better way to provide services.

 Our History

Client photo 2012 Christmas party Chattanooga croppedIn 1988 founding board members identified the need to build community facilities for individuals who were moving out of large, state-run institutions for individuals with intellectual and developmental disabilities in the state of Tennessee. A certificate of need application was submitted and approved and Open Arms Care was born. Working as an independent, not-for-profit organization, Open Arms Care partnered with families to provide care for loved ones through intermediate care facilities (ICF) and day programs. Click Here to Learn More >>


What Families Are Saying

Knoxville Client Photo from family meeting 1Open Arms Care is proud to share insights from family members regarding care their loved ones receive at OAC residences. Click Here to Learn More >>



Our Leadership

At Open Arms Care our executive leadership possess more than just the business knowledge necessary in today’s healthcare arena. Congruently, compassion is the foundation on which their leadership skills foster growth for employees and clients alike. Click Here to Learn More >>

Click here for Frequently Asked Questions